Accessibility Statement

Our Commitment

We are continually working to improve the accessibility and usability of herorelocate.com.
As part of this effort, we aim to follow generally recognized accessibility practices and consider the Web Content Accessibility Guidelines (WCAG) published by the World Wide Web Consortium (W3C) as guidance for improving the accessibility of our digital content.

 

Our accessibility efforts may include:

• Providing meaningful alternative text for relevant images

• Maintaining readable text and appropriate color contrast

• Using clear headings and page structures

• Supporting keyboard navigation where reasonably possible

• Providing descriptive labels for forms and interactive controls

• Making links and buttons understandable within their context

• Designing pages to work across different screen sizes and devices

• Improving compatibility with commonly used assistive technologies

 

Ongoing Improvements
Accessibility is an ongoing process. As our website, content, member features, forms, and services evolve, we will continue reviewing opportunities to improve accessibility.
While we strive to make our website accessible, some content or functionality provided by third-party services or integrations may not be fully within our control.

Need Assistance?
If you experience difficulty accessing any part of the HERO Relocate website, completing a form, submitting a housing request, registering as a housing provider, or accessing information through the site, please contact us.

We will make reasonable efforts to provide the information or assistance you need through an alternative method when appropriate.

When contacting us about an accessibility issue, it is helpful to include:

• The page or feature you were trying to access

• A brief description of the difficulty you experienced

• Your preferred method of contact

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Accessibility Feedback
We welcome feedback about the accessibility of our website.

HERO Relocate
Email: support@herorelocate.com
Phone:  (510) 250-0946, Ext 207
Website: herorelocate.com

We will make reasonable efforts to review accessibility feedback and address identified barriers as appropriate.